TERMS OF SALE
By submitting an order through our website, you acknowledge and agree to the following terms:
- Order Review: It is the purchaser’s sole responsibility to thoroughly review their order before submission. Once an order is submitted, changes may not be possible.
- Final Sale: All items are considered special order and are final sale. No cancellations or refunds will be issued once an order is placed.
- Inventory: Inventory is not guaranteed. Orders will not be refunded or canceled due to unavailable inventory or backorders. If an item you have ordered is discontinued and will no longer be restocked, Goode Studio reserves the right to offer a credit towards a future purchase.
- Shipping: In-stock items typically arrive within 4-8 weeks to most major regions in Canada. However, delays may occur, and Goode Studio is not liable for any shipping delays.
- Agreement to Terms: By placing an order, you confirm your acceptance of these Terms of Sale and agree to adhere to the Receiving Guidelines provided by Goode Studio.
RECEIVING GUIDELINES
By accepting delivery, you agree to the following terms:
- Inspection Upon Delivery: The receiver is required to thoroughly inspect the quantity and quality of all goods immediately upon receipt.
- Visible Damage: If the exterior packaging shows any visible damage, the receiver must inspect the entire delivery in the presence of the driver. Any damage must be noted on both the receiver’s and the driver’s copies of the Bill of Lading (BOL). Failure to do so may impact the ability to file a claim.
- Reporting Damage: If damage to the goods is discovered, the receiver must retain the delivery in its original condition, including all packaging. The receiver is obligated to send photos of the damage, packaging, and the noted BOL, along with a detailed explanation, to crew@goode.studio within 24 hours of delivery.
- Acceptance of Goods: If no claim is filed within 24 hours of delivery, the receiver is considered to have accepted the goods in good condition, and no further claims regarding damage or defects will be entertained.
